Request Warranty


NavionTruck Warranty: Full Coverage for Your Products

Real protection, simple management, and close support to keep you covered on the road.

Open a Support Ticket (opens in a new tab)

Standard Warranty: 1 Year

All NavionTruck products include 1 year of warranty against manufacturing and operational defects.

Conditions

  • Duration: 1 year from the date of purchase.
  • Coverage: Manufacturing and operational defects not caused by misuse or negligence.
  • Required documents: Invoice/receipt and product serial number.

Exclusions

  • Damage due to misuse, drops, liquid exposure, or lack of maintenance.
  • Unauthorized repairs or modifications.
  • Products with no serial number, tampered with, or out of warranty period.

How to Claim Your Warranty (1 Year)

  1. Visit our support portal: support.naviontruck.group/Home.
  2. Open a request under “Technical Support”.
  3. Attach proof of purchase and serial number.

NavionTruck will handle repair and shipping according to the applicable coverage.


Free Extended Warranty: Up to 2 Years

Enjoy an additional year of warranty (total 2 years) by leaving a review on the product page. You’ll also receive 1 year of post-sale support for free.

How It Works

  • Eligibility: Submit a product review on the official website.
  • Activation: Send a screenshot of the review along with your purchase details.
  • Benefits: +1 year warranty and +1 year post-sale support.
  • No additional cost: This extension is completely free.

How to Claim Your Extended Warranty

The process is simple: visit support.naviontruck.group/Home, open a ticket under “Technical Support”, and attach the review screenshot.

Coverage Standard (1 Year) Extended (2 Years)
Manufacturing defects Yes Yes
Post-sale support 1 extra year
Total duration 1 year 2 years
Cost Included Free with review

Additional Information

Before sending a product for repair, please:

  • Back up your personal data.
  • Remove passwords or provide written access if requested.
  • Properly package the product to avoid transport damage.

If you have any questions, contact us and we’ll help you choose the best option for your needs.


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